At Depann, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and services.

1. Information We Collect

When you use the Depann app, we may collect the following types of information:

a. Personal Information:

• Name

• Phone number

• Email address

• Vehicle information

• Location data (real-time and historical)

b. Usage Data:

• App usage statistics

• Crash logs

• Device type and OS version

c. Payment Information:

• Transaction history

• Partial payment details (collected via third-party secure payment gateways)

2. How We Use Your Information

We use the collected data to:

• Provide and improve our towing services

• Connect you with nearby tow truck drivers

• Send real-time updates and service alerts

• Process payments securely

• Offer customer support

• Comply with legal obligations

3. Sharing of Information

We may share your information with:

• Tow Truck Drivers: To provide you with the requested service

• Service Providers: For payment processing, analytics, and customer support

• Law Enforcement: If required by law, or to protect our legal rights

We do not sell your personal information to third parties.

4. Data Retention

We retain your information only as long as necessary to:

• Provide you services

• Fulfill legal and tax obligations

• Resolve disputes or enforce our policies

5. Your Rights

You may:

• Access or update your personal information

• Request deletion of your data

• Withdraw consent for data processing

• Disable location access via your phone settings

For such requests, please contact us at: [Insert Email Address]

6. Data Security

We use encryption, secure servers, and other technical safeguards to protect your data. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Depann does not knowingly collect data from individuals under the age of 13. If we learn that a child has provided us personal information, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes via the app or email.